Question 1

Are Orange Market products lab tested?

Accepted Answer

Yes. Every batch is independently third-party tested via HPLC for 99%+ purity. Certificates of analysis are available on request through our Verify Lab Results page.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through our secure Stripe checkout.

Question 3

How fast do you ship?

Accepted Answer

Most orders placed before 2pm ship same-day. You'll receive a tracking number by email as soon as your order leaves our facility.

Question 4

Is shipping discreet?

Accepted Answer

Yes, all orders are shipped in plain, unmarked packaging with no reference to the contents on the exterior.

Question 5

What is your return policy?

Accepted Answer

Due to the nature of our products, we're unable to accept returns once an order has shipped. If your order arrives damaged or incorrect, contact us within 48 hours for a replacement.

Question 6

Are these products for human consumption?

Accepted Answer

No. All products sold by Orange Market are strictly for laboratory research use only and are not intended for human or veterinary consumption.

Question 7

Do you offer discounts on larger orders?

Accepted Answer

Yes — orders over $500 automatically receive 10% off at checkout. We also run seasonal promotions for newsletter subscribers.

Question 8

How do I track my order?

Accepted Answer

Use the Track Your Order page with your order number and the email address used at checkout to see the latest status and tracking number.

Frequently Asked Questions